Home connection
For households, students, and families who need a steady monthly internet connection.
Coverage starts from Purok 6, Lacasa, Hinatuan, Surigao del Sur
This page is for new internet inquiries. Send your exact location and contact details so Pasionet can check service availability before scheduling installation.
These details help staff answer faster and avoid back-and-forth.
Full name of the person applying
Barangay, purok, and nearest landmark
House directions or pin location if available
Mobile number staff can contact
Preferred installation date or time window
Service Options
Use this page when you are asking if Pasionet can serve your location, or when you need a clear path as an existing customer.
For households, students, and families who need a steady monthly internet connection.
For small shops, offices, and local work spaces that need dependable daily connectivity.
For existing subscribers who need help with signal, billing, payment records, or account updates.
Installation Flow
Coverage must be confirmed before installation is promised. Staff will use your location details to decide the next step.
Message your barangay, purok, nearby landmark, and house directions so staff can check if service is available.
Pasionet confirms whether your address is near an active service area or needs a site survey first.
If the location is serviceable, staff coordinates installation timing, account setup, and any setup notes.
After setup, you can check your account, payment instructions, receipts, and support requests through the public portal.
Ask about coverage, installation schedule, and service availability.
Check balance, due date, receipt upload, and customer support tools.
Use only the official Pasionet Facebook/Messenger link for inquiries.
Billing and payment records are handled through the customer portal after account setup.
Installation timing depends on coverage, staff availability, and site conditions.